I can't even pay my providers.MATRIX IS BY FAR THE WORSE COMPANY!! They are rude and not sensitive to your situation. I have been on my job for 7 years paying this benefit an the first time I need to take care of my mental health, Matrix tells me its not enough.2 months and counting no pay and I'm currently going through eviction proceedings and repossession. And now have been prescribed medication.I really believe Matrix purposely loses paperwork, denies claims, and never contacts claimants because they are striving to not pay people. I was referred to a outpatient program, which I attend several times during the week. But these are healthcare providers looking over paperwork. My initial therapist was not licensed to prescribe me medication, so how would that be possible. B/c I am not on medication for my severe depression, anxiety, paranoia, PTSD, etc. Matrix continuously denies my claim for idiotic reasons.
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